Privacy Policy
By visiting our website and using our services, you consent to the practices described in this policy.
Last Updated: July, 2024Privacy PolicyGlaukos Corporation and its subsidiaries (collectively, “Glaukos”, “our,” “us,” or “we”) are committed to respecting and protecting the privacy of individuals. It is important to us that we provide transparency regarding our collection, use, and disclosure of your personal information and the steps we take to protect your information from unauthorized use or disclosure. “Personal Information” includes, without limitation, any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.We created this Privacy Policy (“Policy”) to demonstrate our commitment to you. This Privacy Policy is applicable to all Glaukos websites on which it is posted, as well as online or digital services, social media accounts, electronic mail, and mobile applications that link or reference this Policy (collectively, “Digital Platforms”) and, where applicable, to all Personal Information we obtain and process through other means in the course of doing business, including via our medical devices (the “Services”). This Policy may be supplemented or amended from time to time by additional privacy notices (“Privacy Notices”), provided at the time we collect your information. For example, certain Digital Platforms may contain Privacy Notices providing more details about the information we collect on those platforms, why we need that information, and choices you may have about the ways we use that information. In other cases, specific Privacy Notices may be required to comply with the privacy laws of one of the countries, provinces, or states in which we do business.By using any of our Digital Platforms, including your choices regarding cookie settings, or using the Services, you are acknowledging and agreeing to the collection, use, disclosure, and transfer of your information as described in this Policy (and any additional Privacy Notices that apply to you). If you do not agree to the collection, use, disclosure and transfer of your information as described in this Policy (and any Privacy Notices that apply to you), you may not use our Digital Platforms or Services.This Policy describes how we use, share, and protect Personal Information. It also describes your rights and choices regarding the use, access to, and correction of Personal Information. If you have questions about this Policy, or any Privacy Notice, please contact us using the information provided below. Where any of your Personal Information is processed based on your consent, you may revoke your consent to the collection, use, disclosure, and transfer of your information as described in this Policy (and any Privacy Notices that apply to you) by contacting us.This Policy is part of the Terms of Use that govern your use of this website, and which may be linked or referenced by our various Digital Platforms. Where applicable, a link to our Terms of Use is available through each of our Digital Platforms such as at the bottom of each page on our website.Except as written in any other disclaimers, policies, or other notices on our Digital Platforms, this Policy and the Terms of Use are the complete agreement between you and Glaukos with respect to your use of this Digital Platform. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use. There may be additional terms that apply to particular materials in our Digital Platforms.Personal information that we collectInformation you provide directly to GlaukosWe collect Personal Information that you voluntarily submit to us, including when you communicate with us via our Digital Platforms or at in-person events. For example, if you request information about a product or service from us via our “Contact Us” form on a website, information such as your name, email address, phone number, and other contents of your message will be collected. This includes any text characters and any audio, video, and graphic information formats included in the message. If you voluntarily submit Personal Information to us that is sensitive in nature (e.q., health information), that will also be collected and processed for the purposes set out below. If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, to process and respond to your message. We may combine this information with information we collect or receive about you from other publicly and commercially available sources, such as Linkedln and other social media platforms. We may combine all the information we receive about you and use or disclose it in the manner described in this Privacy Policy.The following are the categories and specific types of Personal Information that we collect:
Personal IdentifiersFull name, address, email, phone number, date of birth, username, signature, social media handles, or other similar identifiers.
Government IdentifiersIncluding your driver’s license number, social security number, or other similar government-issued identifiers in the event you are hired as an employee or contractor of Glaukos.
Device Information and Other Unique IdentifiersIncluding device identifiers, internet protocol (IP) address, cookies, beacons, pixel tags, mobile ad identifier, or similar unique identifiers.
Internet or Other Network ActivityIncluding browsing history and information regarding your interactions with our websites.
Physical CharacteristicsIncluding eye color and other physical characteristic information you provide.
Health and Medical InformationIncluding information you choose to provide regarding eye conditions, symptoms, diagnoses, or medications in connection.
Demographic DataIncluding age, gender, race, ethnicity, some of which may include characteristics of protected classifications under state or federal law.
Payment InformationIncluding credit or debit card numbers.
Job Applicant InformationIncluding employment information (such as education and employment history) and any other information you provide in connection with applying for employment with Glaukos.
We may also collect Personal Information on our Digital Platforms at other points that explicitly state that Personal Information is being collected from you through a Privacy Notice. In these circumstances, Glaukos will disclose the purpose of collecting your Personal Information and will only use it for the purposes stated.Information we may collect automaticallyLike many companies, Glaukos and its third-party service providers use a variety of automatic detection tools such as cookies, embedded web links, pixel tags, Flash cookies, and web beacons, to passively collect certain information about your use of and visits to our Digital Platforms. For example, we may collect your Internet Protocol (IP) address, your authentication information, the type of device used, the web browser and operating system used to access our Digital Platforms, the time and duration of your visits, your search queries, and information about the content and webpages you view and the features you access on a Digital Platform. This information helps us better understand the use and effectiveness of our Digital Platforms and is in a form that does not, on its own, permit direct association with any specific individual, however, much of this information is considered Personal Information as defined above.Here is more information about some of tracking technologies, cookies, and how they work:A cookie is a file containing an identifier that is sent by a web server to a browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may not contain any information that personally identifies a user, but Personal Information that we store about you may be linked to the information stored in and obtained from cookies. To the extent that cookies that are not strictly necessary for the provision of the websites, we will ask you to consent to such use of cookies when you first visit the websites.We use cookies for the following purposes:
Glaukos Corp.
One Glaukos Way
Aliso Viejo, CA 92656
Email: privacy@glaukos.comChildrenThe Digital Platforms are not directed to children under the age of 16, and children under the age of 16 years of age are not eligible to use the Digital Platforms. Protecting the privacy of children is very important to us. We do not collect information from people we know are under 16 years of age, and no part of our Digital Platforms is designed to attract people under 16 years of age. If we later learn that an individual has provided us with their information and they are under 16 years of age, we will promptly take steps to remove that user’s information from our databases.Changes to this Privacy PolicyGlaukos regularly reviews this Policy and ensures that we process your information in a manner that in compliance with applicable regulations.We reserve the right to change this Privacy Policy from time to time to reflect changes in our business practices, technological advancements and legal/regulatory environment. Any changes to this Privacy Policy, including information collected and the use and disclosure of that information will be posted here. Following any modification, we will revise the “last updated” date at the top of this Privacy Policy. If you are concerned about how your information is used, you should check our websites periodically. By continuing to use our Digital Platforms following the “last updated” date of any updated Privacy Policy, you are agreeing to be bound by the terms and conditions of such updated Privacy Policy.How to Contact UsYou may contact us with any questions, concern, or inquiries about this Policy or our privacy practices. If you would like to make a formal complaint, please contact contact@glaukos.com.All complaints will be evaluated and a reply will be sent as soon as appropriate. In some instances, Glaukos may have to cease services to you if necessary to satisfy your request.GLAUKOS CORPORATION
One Glaukos Way
Aliso Viejo, CA 92656
Telephone: 949.367.9600
Fax: 949.367.9984
Email: contact@glaukos.com
Personal IdentifiersFull name, address, email, phone number, date of birth, username, signature, social media handles, or other similar identifiers.
Government IdentifiersIncluding your driver’s license number, social security number, or other similar government-issued identifiers in the event you are hired as an employee or contractor of Glaukos.
Device Information and Other Unique IdentifiersIncluding device identifiers, internet protocol (IP) address, cookies, beacons, pixel tags, mobile ad identifier, or similar unique identifiers.
Internet or Other Network ActivityIncluding browsing history and information regarding your interactions with our websites.
Physical CharacteristicsIncluding eye color and other physical characteristic information you provide.
Health and Medical InformationIncluding information you choose to provide regarding eye conditions, symptoms, diagnoses, or medications in connection.
Demographic DataIncluding age, gender, race, ethnicity, some of which may include characteristics of protected classifications under state or federal law.
Payment InformationIncluding credit or debit card numbers.
Job Applicant InformationIncluding employment information (such as education and employment history) and any other information you provide in connection with applying for employment with Glaukos.
- Session – A session cookie contains information that is stored in a temporary memory location and then subsequently deleted after the session is completed or the web browser is closed. This cookie stores information that the user has inputted and tracks the movements of the user within the websites. The session cookie will be deleted when the expiration date is reached or when a user or application manually deletes it.
- Strictly Necessary – Strictly Necessary cookies are used to provide an online service (e.g., our Digital Platform or a service on our websites) which you have requested.
- Performance – These cookies are used specifically for gathering data on how you use the websites, which pages of our websites are visited most often, or if you get error messages on web pages. These cookies only monitor the performance of our websites as users interact with it. These cookies do not collect your Personal Information, which means all the data collected is anonymous and only used to improve the functionality of the websites.
- To help us develop, operate, deliver, and improve our Digital Platforms and our other products, services, and offerings;
- To provide you with information you request or respond to inquiries we receive from you or your company or organization;
- To analyze how users use our Digital Platforms and related analysis, research, reporting, and troubleshooting as we believe is necessary or appropriate to protect, enforce, or defend legal rights, privacy, safety or property, whether our own or that of employees or agents or others;
- With your consent, to provide you with promotional and marketing materials, relevant content and advertisements, surveys, newsletters, questionnaires, and other materials; and to comply with applicable law; and
- To promote and market our products and services to you based on information obtained from third parties.
- Glaukos and Affiliates. We will share information within Glaukos and with our corporate affiliates for the purposes set out in this Privacy Policy, such as responding to your inquiry and providing you with information that you have requested.
- Website Consultants, Service Providers, and Professional Advisors. Some affiliated and third-party consultants and service providers, such as partners that provide us technical support, information we request processing, data and website hosting, event hosting and registration, customer support, and other services, collect certain information relating to your use of our Digital Platforms, including through the use of cookies, Web beacons, and similar technologies. We may also share your Personal Information with our professional advisors, including legal, accounting, or other consulting services for purposes of audits or to comply with our legal obligations.
- Enforcement of Rights/Security. We may disclose information (i) when required by law or in response to a request for cooperation by a government entity or law enforcement; (ii) to protect and/or enforce the rights, property interests, or safety of us, or any of our respective affiliates, business partners, customers, or employees; or, (iii) to resolve disputes, troubleshoot problems, prevent fraud and otherwise enforce this Privacy Policy and our Terms of Use.
- Reorganization of Glaukos. We may disclose Personal Information to a buyer or successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Glaukos’ assets, whether in the course of doing business or as part of bankruptcy, liquidation, receivership, or similar proceeding in which Personal Information held by Glaukos are among the assets to be transferred.
- With Your Consent. We may share your information when you or your company or organization consent to or request such sharing. Among other things, when you provide information through the “Find a Physician” function on our websites, we may disclose the information to our affiliates or to health care providers in your area in order to put you in touch with clinicians.
- The length of time we have an ongoing relationship with you;
- Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period before we can delete them); or
- Whether retention is advisable considering our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
- Social security number, driver’s license number, state identification card number, or passport number;
- A consumer’s account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account;
- Biometric information processed for the purpose of identifying a consumer; and
- Health and medical information
- Request disclosure of the categories and specific pieces of personal information that Glaukos has collected about you;
- Request disclosure of the categories of third-party sources, if any, from which Glaukos has collected personal information about you;
- Disclosure of the business or commercial purpose(s) for which your personal information has been collected by Glaukos;
- Receive a list of the categories of third parties with whom Glaukos has shared your personal information;
- Request that Glaukos delete any personal information that it has collected from you (subject to exceptions);
- Request that Glaukos correct inaccurate personal information that Glaukos has about you;
- Request that Glaukos limit the use of sensitive personal information to only that which is necessary for providing products and services;
- Request to opt-out of automated decision-making, including profiling and targeted advertising; and
- Not be discriminated against by Glaukos (e.g., charged different rates, provided different levels of service, denied goods or services, or suggested any of the preceding) for exercising any of the individual rights granted above.
- We share Personal Identifiers with service providers, third-parties, advertising networks, and social media networks.
- We receive Personal Identifiers from service providers, third-parties, advertising networks, and social media networks.
- We share Internet or Other Network Activity with service providers, third-parties, advertising networks, and social media networks.
- We receive Internet or Other Network Activity from service providers, third-parties, advertising networks, and social media networks.
- We share Payment Information with service providers who process payments.
- We share Physical Characteristics with service providers and third-parties.
- We share Health and Medical Information you choose to provide regarding your health conditions or needs with service providers and third-parties.
- The length of time we have an ongoing relationship with you and provide products and services to you;
- Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
- Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
- Necessary for the performance of the contract between you and Glaukos (for example, to provide you with the products and services you request and to identify and authenticate you so you may use the Digital Platforms);
- Necessary to comply with legal requirements (for example, to comply with applicable accounting rules and to make mandatory disclosures to law enforcement);
- Necessary for our legitimate interests (for example, to manage our relationship with you and to improve the Digital Platforms and our products and services); and
- Based on consent by an individual (for example, to communicate with you about our products and services and provide you with marketing information), which may subsequently, unless an exception applies, be withdrawn at any time (by contacting us as specified in the “How to Contact Us” section of this Privacy Policy) without affecting the lawfulness of processing based on consent before its withdrawal.
- The length of time we have an ongoing relationship with you;
- Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
- Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
- Request access to your Personal Information. The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Information directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you. This also enables you to receive a copy of the Personal Information we hold about you.
- Request correction of the Personal Information that we hold about you. You have the right to have any incomplete or inaccurate information we hold about you corrected.
- Object to processing of your Personal Information. This right exists where we are relying on a legitimate interest as the legal basis for our processing and there is something about your particular situation, which makes you want to object to our processing of your Personal Information on this ground. You also have the right to object where we are processing your Personal Information for direct marketing purposes.
- Request erasure of your Personal Information. You have the right to ask us to delete or remove Personal Information when there is no good reason for Us to continue processing it.
- Request the transfer of your Personal Information. We will provide to you, or to a third-party you have chosen, your Personal Information in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
- Withdraw your consent. You have the right to withdraw your consent on using your Personal Information. If withdraw your consent, we may not be able to provide you with access to certain specific functionalities of our Digital Platforms or Services.
- To file a complaint to a Supervisory Authority. You have the right to complain to a Supervisory Authority about our collection and use of your Personal Information. For more information, if you are in the European Economic Area (EEA), please contact your local Supervisory Authority in the EEA.
Glaukos Corp.
One Glaukos Way
Aliso Viejo, CA 92656
Email: privacy@glaukos.comChildrenThe Digital Platforms are not directed to children under the age of 16, and children under the age of 16 years of age are not eligible to use the Digital Platforms. Protecting the privacy of children is very important to us. We do not collect information from people we know are under 16 years of age, and no part of our Digital Platforms is designed to attract people under 16 years of age. If we later learn that an individual has provided us with their information and they are under 16 years of age, we will promptly take steps to remove that user’s information from our databases.Changes to this Privacy PolicyGlaukos regularly reviews this Policy and ensures that we process your information in a manner that in compliance with applicable regulations.We reserve the right to change this Privacy Policy from time to time to reflect changes in our business practices, technological advancements and legal/regulatory environment. Any changes to this Privacy Policy, including information collected and the use and disclosure of that information will be posted here. Following any modification, we will revise the “last updated” date at the top of this Privacy Policy. If you are concerned about how your information is used, you should check our websites periodically. By continuing to use our Digital Platforms following the “last updated” date of any updated Privacy Policy, you are agreeing to be bound by the terms and conditions of such updated Privacy Policy.How to Contact UsYou may contact us with any questions, concern, or inquiries about this Policy or our privacy practices. If you would like to make a formal complaint, please contact contact@glaukos.com.All complaints will be evaluated and a reply will be sent as soon as appropriate. In some instances, Glaukos may have to cease services to you if necessary to satisfy your request.GLAUKOS CORPORATION
One Glaukos Way
Aliso Viejo, CA 92656
Telephone: 949.367.9600
Fax: 949.367.9984
Email: contact@glaukos.com